The heart of a successful eligibility program is the people who make it work. On the floor and behind the scenes, two groups of Chamberlin Edmonds professionals are devoted exclusively to successful outcomes for hospitals and their patients:
Health Care Representatives are the face of Chamberlin Edmonds at every hospital-client. HCRs screen patients for eligibility for benefit programs, identifying many self-pay admissions traditionally written off to bad debt.
Resolve Application Specialists help turn applications into approvals by tracking every application from submission to resolution. Their strong agency relationships, coupled with proven processes and advanced technology, result in high approval rates and faster cycle times.
